11 files changed, 110 insertions, 68 deletions
diff --git a/devel/Makefile b/devel/Makefile
index 74c53463584b..1d483c516ad5 100644
--- a/devel/Makefile
+++ b/devel/Makefile
@@ -1353,7 +1353,6 @@
     SUBDIR += ossp-val
     SUBDIR += ossp-var
     SUBDIR += ossp-xds
-    SUBDIR += otrs
     SUBDIR += p4
     SUBDIR += p4.el
     SUBDIR += p4api
diff --git a/devel/otrs/distinfo b/devel/otrs/distinfo
deleted file mode 100644
index 62f4a2160b82..000000000000
--- a/devel/otrs/distinfo
+++ /dev/null
@@ -1,2 +0,0 @@
-SHA256 (otrs-3.3.5.tar.bz2) = acdc2d0b33282d3c2eed42af60eea609a7eb069ed1f51c0e85c2be9963619efc
-SIZE (otrs-3.3.5.tar.bz2) = 20125469
diff --git a/devel/otrs/files/pkg-install.in b/devel/otrs/files/pkg-install.in
deleted file mode 100644
index 296381b4fb62..000000000000
--- a/devel/otrs/files/pkg-install.in
+++ /dev/null
@@ -1,20 +0,0 @@
-#!/bin/sh
-# $FreeBSD$
-
-PATH=/bin:/usr/bin:/usr/sbin
-
-WWWOWN="www"
-WWWGRP="www"
-OTRS_USER="otrs"
-OTRS_GROUP="otrs"
-
-case $2 in
-POST-INSTALL)
-	${PKG_PREFIX}/otrs/bin/otrs.SetPermissions.pl \
-		--web-user=${WWWOWN} --web-group=${WWWGRP} \
-		--otrs-user=${OTRS_USER} --otrs-group=${OTRS_GROUP} \
-		--admin-user=root --admin-group=wheel \
-		${PKG_PREFIX}/otrs
-;;
-
-esac
diff --git a/www/Makefile b/www/Makefile
index 97dc353d0038..e27b9dae19bb 100644
--- a/www/Makefile
+++ b/www/Makefile
@@ -588,6 +588,7 @@
     SUBDIR += orangehrm
     SUBDIR += oscommerce
     SUBDIR += otter-browser
+    SUBDIR += otrs
     SUBDIR += owncloud
     SUBDIR += p5-AMF-Perl
     SUBDIR += p5-Acme-Monta
diff --git a/devel/otrs/Makefile b/www/otrs/Makefile
index 0e21e8f49b73..7d4230cacfbf 100644
--- a/devel/otrs/Makefile
+++ b/www/otrs/Makefile
@@ -2,9 +2,8 @@
 # $FreeBSD$
 
 PORTNAME=	otrs
-PORTVERSION=	3.3.5
-PORTREVISION=	1
-CATEGORIES=	devel
+PORTVERSION=	3.3.6
+CATEGORIES=	www
 MASTER_SITES=	http://ftp.otrs.org/pub/otrs/ \
 		ftp://ftp.samurai.com/pub/otrs/ \
 		http://ftp.gwdg.de/pub/misc/otrs/ \
@@ -41,9 +40,10 @@ BUILD_DEPENDS=	p5-DBI>=0:${PORTSDIR}/databases/p5-DBI \
 		p5-SOAP-Lite>=0:${PORTSDIR}/net/p5-SOAP-Lite \
 		p5-Class-Inspector>=0:${PORTSDIR}/devel/p5-Class-Inspector \
 		p5-Mozilla-CA>=0:${PORTSDIR}/www/p5-Mozilla-CA
+
 RUN_DEPENDS:=	${BUILD_DEPENDS}
 
-USES=		shebangfix perl5
+USES=		shebangfix perl5 tar:bzip2
 SHEBANG_FILES=	bin/cgi-bin/*.pl bin/fcgi-bin/*.pl bin/*.pl \
 		scripts/auto_build/*.pl scripts/tools/*.pl scripts/*.pl
 
@@ -58,13 +58,11 @@ POP3_DESC=		Fetch email via POP3
 SMTP_DESC=		Send email via SMTP
 REPORTS_MODULES_DESC=	Reports support
 
-USE_BZIP2=	yes
-
 OTRSDIR=	${PREFIX}/otrs
 USERS=		${PORTNAME}
 GROUPS=		${USERS} www
 
-SUB_FILES=	pkg-install pkg-message
+SUB_FILES=	pkg-message
 PKGMESSAGE=	${WRKDIR}/pkg-message
 
 ROOT_DIRS_LIST=	Kernel bin scripts doc
@@ -78,16 +76,15 @@ DOCS_DIRS_LIST=	"" manual/en
 DOCS_FILES_LIST=	C[A-Z]* INSTALL.md RE* UPGRADING.md
 
 SCRIPTS_DIRS_LIST=	"" database/update test tools
-CRON_SCRIPTS=	${OTRSDIR}/var/cron/
+CRON_SCRIPTS=	${STAGEDIR}${OTRSDIR}/var/cron/
 CLEAN_FILES=	scripts/suse* scripts/redhat* \
 		var/httpd/htdocs/js/thirdparty/ckeditor-4.0/_source \
 		var/httpd/htdocs/skins/Agent/*/img/source
 
 USE_APACHE_RUN=	22+
 
-PLIST_SUB+=	VER_CKEDITOR="4.3"
+PLIST_SUB+=	VER_CKEDITOR="4.3" OTRS_USER=${USERS} WWWOWN=${WWWOWN}
 
-NO_STAGE=	yes
 .include <bsd.port.pre.mk>
 
 .if ${PORT_OPTIONS:MMYSQL}
@@ -173,42 +170,38 @@ do-build:
 .endif
 
 do-install:
-	@${MKDIR} ${ROOT_DIRS_LIST:S!^!${OTRSDIR}/!} ${BIN_DIRS_LIST:S!^!${OTRSDIR}/bin/!} \
-		${SCRIPTS_DIRS_LIST:S!^!${OTRSDIR}/scripts/!}
-	@${INSTALL_DATA} ${WRKSRC}/.*.dist ${OTRSDIR}/
-	@${INSTALL_DATA} ${WRKSRC}/RELEASE ${OTRSDIR}/
-	@${INSTALL_DATA} ${WRKSRC}/ARCHIVE ${OTRSDIR}/
+.for D in ${ROOT_DIRS_LIST:S!^!${OTRSDIR}/!} ${BIN_DIRS_LIST:S!^!${OTRSDIR}/bin/!} ${SCRIPTS_DIRS_LIST:S!^!${OTRSDIR}/scripts/!}
+	${MKDIR} ${STAGEDIR}${D}
+.endfor
+	${INSTALL_DATA} ${WRKSRC}/.*.dist ${STAGEDIR}${OTRSDIR}/
+	${INSTALL_DATA} ${WRKSRC}/RELEASE ${STAGEDIR}${OTRSDIR}/
+	${INSTALL_DATA} ${WRKSRC}/ARCHIVE ${STAGEDIR}${OTRSDIR}/
 .for D in ${BIN_DIRS_LIST}
-	@${INSTALL_SCRIPT} ${WRKSRC}/bin/${D}/*.* ${OTRSDIR}/bin/${D}/
+	${INSTALL_SCRIPT} ${WRKSRC}/bin/${D}/*.* ${STAGEDIR}${OTRSDIR}/bin/${D}/
 .endfor
-	@(cd ${WRKSRC} && ${PAX} -r -w Kernel var ${OTRSDIR})
-.if !exists(${OTRSDIR}/Kernel/Config.pm)
-	@${CP} ${OTRSDIR}/Kernel/Config.pm.dist ${OTRSDIR}/Kernel/Config.pm
-.endif
-.if !exists(${OTRSDIR}/Kernel/Config/GenericAgent.pm)
-	@${CP} ${OTRSDIR}/Kernel/Config/GenericAgent.pm.dist ${OTRSDIR}/Kernel/Config/GenericAgent.pm
-.endif
-	@${CHOWN} -R ${SHAREOWN}:${SHAREGRP} ${OTRSDIR}/Kernel
-	@${INSTALL_SCRIPT} ${WRKSRC}/scripts/*.[ps][lh] ${OTRSDIR}/scripts/
-	@${INSTALL_DATA} ${WRKSRC}/scripts/apache* \
-		${WRKSRC}/scripts/*.sql ${OTRSDIR}/scripts/
-	@${INSTALL_DATA} ${WRKSRC}/scripts/database/update/*.* ${OTRSDIR}/scripts/database/update/
-	@${INSTALL_DATA} ${WRKSRC}/scripts/database/*.* ${OTRSDIR}/scripts/database/
-	@${INSTALL_SCRIPT} ${WRKSRC}/scripts/test/*.t ${OTRSDIR}/scripts/test/
-	@${INSTALL_SCRIPT} ${WRKSRC}/scripts/tools/*.pl ${OTRSDIR}/scripts/tools/
+	(cd ${WRKSRC} && ${PAX} -r -w Kernel var ${STAGEDIR}${OTRSDIR})
+	${CHOWN} -R ${SHAREOWN}:${SHAREGRP} ${STAGEDIR}${OTRSDIR}/Kernel
+	${INSTALL_SCRIPT} ${WRKSRC}/scripts/*.[ps][lh] ${STAGEDIR}${OTRSDIR}/scripts/
+	${INSTALL_DATA} ${WRKSRC}/scripts/apache* \
+		${WRKSRC}/scripts/*.sql ${STAGEDIR}${OTRSDIR}/scripts/
+	${INSTALL_DATA} ${WRKSRC}/scripts/database/update/*.* ${STAGEDIR}${OTRSDIR}/scripts/database/update/
+	${INSTALL_DATA} ${WRKSRC}/scripts/database/*.* ${STAGEDIR}${OTRSDIR}/scripts/database/
+	${INSTALL_SCRIPT} ${WRKSRC}/scripts/test/*.t ${STAGEDIR}${OTRSDIR}/scripts/test/
+	${INSTALL_SCRIPT} ${WRKSRC}/scripts/tools/*.pl ${STAGEDIR}${OTRSDIR}/scripts/tools/
 .if ${PORT_OPTIONS:MDOCS}
-	@${ECHO_MSG} "===>   Installing documentation for ${PKGNAME}"
-	@${MKDIR} ${DOCS_DIRS_LIST:S!^!${DOCSDIR}/!}
-	@${INSTALL_DATA} ${DOCS_FILES_LIST:S!^!${WRKSRC}/!} ${DOCSDIR}/
+	${ECHO_MSG} "===>   Installing documentation for ${PKGNAME}"
+.for D in ${DOCS_DIRS_LIST:S!^!${DOCSDIR}/!}
+	${MKDIR} ${STAGEDIR}${D}
+.endfor
+	${INSTALL_DATA} ${DOCS_FILES_LIST:S!^!${WRKSRC}/!} ${STAGEDIR}${DOCSDIR}/
 .for D in ${DOCS_DIRS_LIST}
-	@${INSTALL_DATA} ${WRKSRC}/doc/${D}/*.* ${DOCSDIR}/${D}/
+	${INSTALL_DATA} ${WRKSRC}/doc/${D}/*.* ${STAGEDIR}${DOCSDIR}/${D}/
 .endfor
 .endif
-	@${FIND} ${CRON_SCRIPTS} -type f -name *.dist | ${SED} -e "p;s/\.dist//" | ${XARGS} -n2 ${MV}
-	@PKG_PREFIX=${PREFIX} ${SH} ${PKGINSTALL} ${PKGNAME} POST-INSTALL
-
-post-install:
-	@${CAT} ${PKGMESSAGE}
+	${FIND} ${CRON_SCRIPTS} -type f -name *.dist | ${SED} -e "p;s/\.dist//" | ${XARGS} -n2 ${MV}
+	${MKDIR} ${STAGEDIR}${PREFIX}/${PORTNAME}/var/article
+	${MKDIR} ${STAGEDIR}${PREFIX}/${PORTNAME}/var/httpd/htdocs/js/js-cache/
+	${MKDIR} ${STAGEDIR}${PREFIX}/${PORTNAME}/var/tmp
 
 x-generate-plist:
 	(${PORTSDIR}/Tools/scripts/plist -d -m ${MTREE_FILE} ${PREFIX} \
diff --git a/www/otrs/distinfo b/www/otrs/distinfo
new file mode 100644
index 000000000000..aecb2d755339
--- /dev/null
+++ b/www/otrs/distinfo
@@ -0,0 +1,2 @@
+SHA256 (otrs-3.3.6.tar.bz2) = de170be028a15828810e332f8de9a90820b8b5a8bab40e79ebec6459680715ae
+SIZE (otrs-3.3.6.tar.bz2) = 20193699
diff --git a/devel/otrs/files/patch-Kernel-System-Loader.pm b/www/otrs/files/patch-Kernel-System-Loader.pm
index 97a74ef05cc6..97a74ef05cc6 100644
--- a/devel/otrs/files/patch-Kernel-System-Loader.pm
+++ b/www/otrs/files/patch-Kernel-System-Loader.pm
diff --git a/devel/otrs/files/patch-scripts-apache2-httpd.include.conf b/www/otrs/files/patch-scripts-apache2-httpd.include.conf
index 751c11cddde0..751c11cddde0 100644
--- a/devel/otrs/files/patch-scripts-apache2-httpd.include.conf
+++ b/www/otrs/files/patch-scripts-apache2-httpd.include.conf
diff --git a/devel/otrs/files/pkg-message.in b/www/otrs/files/pkg-message.in
index ae5a05de0b3b..ae5a05de0b3b 100644
--- a/devel/otrs/files/pkg-message.in
+++ b/www/otrs/files/pkg-message.in
diff --git a/devel/otrs/pkg-descr b/www/otrs/pkg-descr
index acb77f939a9c..acb77f939a9c 100644
--- a/devel/otrs/pkg-descr
+++ b/www/otrs/pkg-descr
diff --git a/devel/otrs/pkg-plist b/www/otrs/pkg-plist
index 668b072d7759..c036f9cb8bb2 100644
--- a/devel/otrs/pkg-plist
+++ b/www/otrs/pkg-plist
@@ -1,18 +1,18 @@
 otrs/.fetchmailrc.dist
 otrs/.mailfilter.dist
 otrs/.procmailrc.dist
-@unexec if cmp -s %D/otrs/Kernel/Config.pm %D/otrs/Kernel/Config.pm.dist; then rm -f %D/otrs/Kernel/Config.pm; fi
+@unexec if cmp -s %D/otrs/Kernel/Config.pm.dist %D/otrs/Kernel/Config.pm; then rm -f %D/otrs/Kernel/Config.pm; fi
 otrs/Kernel/Config.pm.dist
-@exec [ -f %B/Config.pm ] || cp %B/%f %B/Config.pm
+@exec if [ ! -f %B/Config.pm ] ; then cp -p %D/%F %B/Config.pm; fi
 otrs/Kernel/Config/Defaults.pm
 otrs/Kernel/Config/Files/Framework.xml
 otrs/Kernel/Config/Files/GenericInterface.xml
 otrs/Kernel/Config/Files/ProcessManagement.xml
 otrs/Kernel/Config/Files/Scheduler.xml
 otrs/Kernel/Config/Files/Ticket.xml
-@unexec if cmp -s %D/otrs/Kernel/Config/GenericAgent.pm %D/otrs/Kernel/Config/GenericAgent.pm.dist; then rm -f %D/otrs/Kernel/Config/GenericAgent.pm; fi
+@unexec if cmp -s %D/otrs/Kernel/Config/GenericAgent.pm.dist %D/otrs/Kernel/Config/GenericAgent.pm; then rm -f %D/otrs/Kernel/Config/GenericAgent.pm; fi
 otrs/Kernel/Config/GenericAgent.pm.dist
-@exec [ -f %B/GenericAgent.pm ] || cp %B/%f %B/GenericAgent.pm
+@exec if [ ! -f %D/otrs/Kernel/Config/GenericAgent.pm ] ; then cp -p %D/%F %B/GenericAgent.pm ; fi
 otrs/Kernel/Config/GenericAgent.pm.examples
 otrs/Kernel/GenericInterface/Debugger.pm
 otrs/Kernel/GenericInterface/Event/Handler.pm
@@ -136,6 +136,7 @@ otrs/Kernel/Modules/AdminSalutation.pm
 otrs/Kernel/Modules/AdminScheduler.pm
 otrs/Kernel/Modules/AdminSelectBox.pm
 otrs/Kernel/Modules/AdminService.pm
+otrs/Kernel/Modules/AdminServiceCenter.pm
 otrs/Kernel/Modules/AdminSession.pm
 otrs/Kernel/Modules/AdminSignature.pm
 otrs/Kernel/Modules/AdminState.pm
@@ -209,6 +210,7 @@ otrs/Kernel/Modules/Installer.pm
 otrs/Kernel/Modules/PictureUpload.pm
 otrs/Kernel/Modules/PublicDefault.pm
 otrs/Kernel/Modules/PublicRepository.pm
+otrs/Kernel/Modules/PublicSupportDataCollector.pm
 otrs/Kernel/Modules/SpellingInline.pm
 otrs/Kernel/Modules/Test.pm
 otrs/Kernel/Output/HTML/ArticleAttachmentDownload.pm
@@ -280,6 +282,7 @@ otrs/Kernel/Output/HTML/Standard/AAACalendar.dtl
 otrs/Kernel/Output/HTML/Standard/AAAGenericInterface.dtl
 otrs/Kernel/Output/HTML/Standard/AAAMonth.dtl
 otrs/Kernel/Output/HTML/Standard/AAAPreferences.dtl
+otrs/Kernel/Output/HTML/Standard/AAASupportDataCollector.dtl
 otrs/Kernel/Output/HTML/Standard/AAAStats.dtl
 otrs/Kernel/Output/HTML/Standard/AAATicket.dtl
 otrs/Kernel/Output/HTML/Standard/AAAWeekDay.dtl
@@ -344,6 +347,7 @@ otrs/Kernel/Output/HTML/Standard/AdminScheduler.dtl
 otrs/Kernel/Output/HTML/Standard/AdminSecureMode.dtl
 otrs/Kernel/Output/HTML/Standard/AdminSelectBox.dtl
 otrs/Kernel/Output/HTML/Standard/AdminService.dtl
+otrs/Kernel/Output/HTML/Standard/AdminServiceCenterSupportDataCollector.dtl
 otrs/Kernel/Output/HTML/Standard/AdminSession.dtl
 otrs/Kernel/Output/HTML/Standard/AdminSignature.dtl
 otrs/Kernel/Output/HTML/Standard/AdminState.dtl
@@ -630,6 +634,7 @@ otrs/Kernel/System/NotificationEvent.pm
 otrs/Kernel/System/PDF.pm
 otrs/Kernel/System/PID.pm
 otrs/Kernel/System/Package.pm
+otrs/Kernel/System/Package/Event/SupportDataSend.pm
 otrs/Kernel/System/PostMaster.pm
 otrs/Kernel/System/PostMaster/DestQueue.pm
 otrs/Kernel/System/PostMaster/Filter.pm
@@ -764,6 +769,52 @@ otrs/Kernel/System/Web/UploadCache/FS.pm
 otrs/Kernel/System/WebUserAgent.pm
 otrs/Kernel/System/XML.pm
 otrs/Kernel/System/YAML.pm
+otrs/Kernel/System/SupportDataCollector.pm
+otrs/Kernel/System/SupportDataCollector/Plugin/Database/TablePresence.pm
+otrs/Kernel/System/SupportDataCollector/Plugin/Database/mssql/Size.pm
+otrs/Kernel/System/SupportDataCollector/Plugin/Database/mssql/Version.pm
+otrs/Kernel/System/SupportDataCollector/Plugin/Database/mysql/Charset.pm
+otrs/Kernel/System/SupportDataCollector/Plugin/Database/mysql/MaxAllowedPacket.pm
+otrs/Kernel/System/SupportDataCollector/Plugin/Database/mysql/Performance.pm
+otrs/Kernel/System/SupportDataCollector/Plugin/Database/mysql/Size.pm
+otrs/Kernel/System/SupportDataCollector/Plugin/Database/mysql/StorageEngine.pm
+otrs/Kernel/System/SupportDataCollector/Plugin/Database/mysql/TableStatus.pm
+otrs/Kernel/System/SupportDataCollector/Plugin/Database/mysql/Version.pm
+otrs/Kernel/System/SupportDataCollector/Plugin/Database/oracle/NLS.pm
+otrs/Kernel/System/SupportDataCollector/Plugin/Database/oracle/Version.pm
+otrs/Kernel/System/SupportDataCollector/Plugin/Database/postgresql/Charset.pm
+otrs/Kernel/System/SupportDataCollector/Plugin/Database/postgresql/DateStyle.pm
+otrs/Kernel/System/SupportDataCollector/Plugin/Database/postgresql/Size.pm
+otrs/Kernel/System/SupportDataCollector/Plugin/Database/postgresql/Version.pm
+otrs/Kernel/System/SupportDataCollector/Plugin/OS/DiskPartitionOTRS.pm
+otrs/Kernel/System/SupportDataCollector/Plugin/OS/DiskSpace.pm
+otrs/Kernel/System/SupportDataCollector/Plugin/OS/DiskSpacePartitions.pm
+otrs/Kernel/System/SupportDataCollector/Plugin/OS/Distribution.pm
+otrs/Kernel/System/SupportDataCollector/Plugin/OS/KernelVersion.pm
+otrs/Kernel/System/SupportDataCollector/Plugin/OS/Load.pm
+otrs/Kernel/System/SupportDataCollector/Plugin/OS/PerlModules.pm
+otrs/Kernel/System/SupportDataCollector/Plugin/OS/PerlVersion.pm
+otrs/Kernel/System/SupportDataCollector/Plugin/OS/Swap.pm
+otrs/Kernel/System/SupportDataCollector/Plugin/OTRS/ConfigSettings.pm
+otrs/Kernel/System/SupportDataCollector/Plugin/OTRS/DatabaseRecords.pm
+otrs/Kernel/System/SupportDataCollector/Plugin/OTRS/DefaultSOAPUser.pm
+otrs/Kernel/System/SupportDataCollector/Plugin/OTRS/DefaultUser.pm
+otrs/Kernel/System/SupportDataCollector/Plugin/OTRS/ErrorLog.pm
+otrs/Kernel/System/SupportDataCollector/Plugin/OTRS/FQDN.pm
+otrs/Kernel/System/SupportDataCollector/Plugin/OTRS/FileSystemWritable.pm
+otrs/Kernel/System/SupportDataCollector/Plugin/OTRS/PackageDeployment.pm
+otrs/Kernel/System/SupportDataCollector/Plugin/OTRS/PackageList.pm
+otrs/Kernel/System/SupportDataCollector/Plugin/OTRS/SystemID.pm
+otrs/Kernel/System/SupportDataCollector/Plugin/OTRS/Ticket/IndexModule.pm
+otrs/Kernel/System/SupportDataCollector/Plugin/OTRS/Ticket/OpenTickets.pm
+otrs/Kernel/System/SupportDataCollector/Plugin/OTRS/Ticket/SearchIndexModule.pm
+otrs/Kernel/System/SupportDataCollector/Plugin/OTRS/Ticket/StaticDBOrphanedRecords.pm
+otrs/Kernel/System/SupportDataCollector/Plugin/OTRS/Version.pm
+otrs/Kernel/System/SupportDataCollector/Plugin/Webserver/Apache/Performance.pm
+otrs/Kernel/System/SupportDataCollector/Plugin/Webserver/EnvironmentVariables.pm
+otrs/Kernel/System/SupportDataCollector/Plugin/Webserver/IIS/Performance.pm
+otrs/Kernel/System/SupportDataCollector/Plugin/Webserver/Version.pm
+otrs/Kernel/System/SupportDataCollector/PluginBase.pm
 otrs/ARCHIVE
 otrs/RELEASE
 otrs/bin/Cron.sh
@@ -831,6 +882,7 @@ otrs/bin/otrs.RebuildEscalationIndex.pl
 otrs/bin/otrs.RebuildFulltextIndex.pl
 otrs/bin/otrs.RebuildTicketIndex.pl
 otrs/bin/otrs.RefreshSMIMEKeys.pl
+otrs/bin/otrs.RegistrationUpdate.pl
 otrs/bin/otrs.ReprocessMails.pl
 otrs/bin/otrs.Scheduler.pl
 otrs/bin/otrs.Scheduler4win.pl
@@ -931,6 +983,7 @@ otrs/scripts/test/StandardResponse.t
 otrs/scripts/test/State.t
 otrs/scripts/test/Stats.t
 otrs/scripts/test/StdAttachment.t
+otrs/scripts/test/SupportDataCollector.t
 otrs/scripts/test/SysConfig.t
 otrs/scripts/test/SystemAddress.t
 otrs/scripts/test/SystemData.t
@@ -1963,6 +2016,7 @@ otrs/var/httpd/htdocs/skins/Agent/default/css/Core.Agent.Admin.GenericInterface.
 otrs/var/httpd/htdocs/skins/Agent/default/css/Core.Agent.Admin.PerformanceLog.css
 otrs/var/httpd/htdocs/skins/Agent/default/css/Core.Agent.Admin.ProcessManagement.css
 otrs/var/httpd/htdocs/skins/Agent/default/css/Core.Agent.Admin.Registration.css
+otrs/var/httpd/htdocs/skins/Agent/default/css/Core.Agent.Admin.ServiceCenter.css
 otrs/var/httpd/htdocs/skins/Agent/default/css/Core.Agent.Admin.SysConfig.css
 otrs/var/httpd/htdocs/skins/Agent/default/css/Core.Agent.Admin.css
 otrs/var/httpd/htdocs/skins/Agent/default/css/Core.Agent.CustomerUser.Google.css
@@ -2207,7 +2261,6 @@ otrs/var/httpd/htdocs/skins/Customer/default/img/zoomexpandall.png
 otrs/var/httpd/htdocs/skins/Customer/default/img/zoomexpandone.png
 @unexec [ -s %D/otrs/var/log/TicketCounter.log ] || rm -f %D/otrs/var/log/TicketCounter.log
 otrs/var/logo-otrs.png
-otrs/var/packages/Support-1.5.4.opm
 otrs/var/stats/ListOfOpenTicketsSortedByTimeLeftUntilEscalationDeadlineExpires.de.xml
 otrs/var/stats/ListOfOpenTicketsSortedByTimeLeftUntilEscalationDeadlineExpires.en.xml
 otrs/var/stats/ListOfOpenTicketsSortedByTimeLeftUntilResponseDeadlineExpires.de.xml
@@ -2231,6 +2284,7 @@ otrs/var/stats/Stats.StatusActionOverview.en.xml
 otrs/var/stats/Stats.TicketOverview.de.xml
 otrs/var/stats/Stats.TicketOverview.en.xml
 %%PORTDOCS%%%%DOCSDIR%%/manual/en/otrs_admin_book.pdf
+@exec chown -R %%OTRS_USER%%:%%WWWOWN%% %D/otrs
 @dirrmtry otrs/var/tmp
 @dirrmtry otrs/var/stats
 @dirrmtry otrs/var/spool
@@ -2489,6 +2543,19 @@ otrs/var/stats/Stats.TicketOverview.en.xml
 @dirrm otrs/Kernel/System/Ticket/Acl
 @dirrm otrs/Kernel/System/Ticket
 @dirrm otrs/Kernel/System/SysConfig
+@dirrm otrs/Kernel/System/SupportDataCollector/Plugin/Webserver/Apache
+@dirrm otrs/Kernel/System/SupportDataCollector/Plugin/Webserver/IIS
+@dirrm otrs/Kernel/System/SupportDataCollector/Plugin/Webserver
+@dirrm otrs/Kernel/System/SupportDataCollector/Plugin/OTRS/Ticket
+@dirrm otrs/Kernel/System/SupportDataCollector/Plugin/OTRS
+@dirrm otrs/Kernel/System/SupportDataCollector/Plugin/OS
+@dirrm otrs/Kernel/System/SupportDataCollector/Plugin/Database/postgresql
+@dirrm otrs/Kernel/System/SupportDataCollector/Plugin/Database/oracle
+@dirrm otrs/Kernel/System/SupportDataCollector/Plugin/Database/mssql
+@dirrm otrs/Kernel/System/SupportDataCollector/Plugin/Database/mysql
+@dirrm otrs/Kernel/System/SupportDataCollector/Plugin/Database
+@dirrm otrs/Kernel/System/SupportDataCollector/Plugin
+@dirrm otrs/Kernel/System/SupportDataCollector
 @dirrm otrs/Kernel/System/Stats/Static
 @dirrm otrs/Kernel/System/Stats/Dynamic
 @dirrm otrs/Kernel/System/Stats
@@ -2504,6 +2571,8 @@ otrs/var/stats/Stats.TicketOverview.en.xml
 @dirrm otrs/Kernel/System/PostMaster/LoopProtection
 @dirrm otrs/Kernel/System/PostMaster/Filter
 @dirrm otrs/Kernel/System/PostMaster
+@dirrm otrs/Kernel/System/Package/Event
+@dirrm otrs/Kernel/System/Package
 @dirrm otrs/Kernel/System/MailAccount
 @dirrm otrs/Kernel/System/Log
 @dirrm otrs/Kernel/System/LinkObject